Patrick P. – translator from Germany
Being a translator, techtrans is not only an important and very regular customer, but also particularly helpful when it comes to technical problems, regardless of whether these are with Office or SDL Trados.
Throughout the years, I’ve only experienced understanding for the problems, big and small, from the translator perspective – whether that has been to do with a bad translation memory, or faulty or difficult source text, which has made it impossible to meet scheduled deadlines. Staff are always friendly and many are even up for a quick chat or joke, which for the lonely translator in his little chamber is sometimes extremely welcome.
What I also appreciate is the fact that nearly all orders are sent in the form of “overwriteable” files, i.e. no messing around with PDFs where you have to do the layout yourself. That makes for a very professional impression and makes you realise that a lot of other translation agencies make their money too easily, by literally only sending the texts and translations back and forth.
techtrans is clearly backed up by plenty of competence, expertise, and service availability.